Legal

Privacy & Cookies Policy

Last updated: January 1, 2025 · Applies to rofforealty.com and all associated platforms operated by Roffo.

1. Who We Are

Roffo (“we”, “us”, “our”) is a real estate, legal and relocation advisory firm operating in the Argentine Republic. We provide services to international investors, companies and individuals through our website rofforealty.com and associated client platforms. For privacy-related inquiries, you may contact us at roffo@rofforealty.com.

2. Information We Collect

We collect personal information you provide voluntarily through our contact forms, onboarding process, booking system and client portal. This may include your full name, email address, phone number, country of residence, company details, investment objectives and budget range. We also collect information automatically when you visit our website, including IP address, browser type, pages visited and time spent on each page, through standard server logs and analytics tools.

3. How We Use Your Information

We use the information collected to deliver and improve our advisory services; respond to your inquiries and schedule consultations; send relevant updates, reports and communications related to your engagement; comply with applicable legal obligations; and analyze platform usage to enhance user experience. We do not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects.

4. Sharing of Information

We do not sell, rent or trade your personal information to third parties. We may share data with trusted service providers who assist us in operating our platform — including cloud hosting, authentication and analytics providers — under strict confidentiality agreements. We may also disclose information when required by applicable law, court order or governmental authority, or to protect the rights, property or safety of Roffo and its clients.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to ensure core functionality, remember your preferences and analyze usage patterns. Cookies are small text files stored on your device. We use strictly necessary cookies (required for the site to function), analytics cookies (to understand how visitors interact with our platform) and preference cookies (to remember your settings). You may disable cookies through your browser settings at any time, though doing so may affect certain features of our platform.

6. Data Retention

We retain personal data for as long as necessary to deliver our services, meet our legal obligations and resolve any disputes. Client engagement records are generally retained for a minimum of five (5) years following the end of an advisory relationship, in accordance with Argentine record-keeping requirements. Data collected through contact forms and consultation requests is retained for up to two (2) years if no formal engagement is initiated.

7. Data Security

All data is stored on encrypted servers provided by industry-standard cloud infrastructure providers. Access to personal data is restricted to authorized Roffo personnel on a need-to-know basis. We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss or alteration. However, no method of electronic transmission or storage is entirely secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to request access to the personal data we hold about you; request correction of inaccurate or incomplete data; request deletion of your personal data, subject to applicable legal retention requirements; object to or restrict certain processing of your data; and withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us at roffo@rofforealty.com. We will respond within thirty (30) days.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party platforms you visit.

10. Changes to This Policy

We may update this Privacy & Cookies Policy periodically to reflect changes in our practices or applicable law. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, notify clients directly. Your continued use of our platform following any update constitutes acceptance of the revised policy.